Important Information

About Us


Important Information

To take into account:

Transportation Contract

This document contains the contractual conditions to the provision of the service at SATENA and its users.

Passenger's Guide

Manual on use and provision of air service.

User's manual

We invite our users, to know this Manual that collects the services we offer, in order to meet all their needs in National air transport service.

Rights and Duties passengers

You will find the rights and duties of SATENA passengers.

Legal Scope

Act 1336 of 2009

Strengthen the spirit of the norm on the Code of Conduct to prevent exploitation, pornography and sex tourism with girls, boys and adolescents.

Resolution 3840 of 2009

Regulation of aspects related to the Code of Conduct to prevent exploitation, pornography and sex tourism with girls, boys and adolescents.

Resolution number 04498 of 2001

It is based substantially on the standards established by civil aviation as a national air service regulatory entity.

Interest Information

Technical Presentation ESCNNA - Commercial Sexual Exploitation of Children and Adolescents (ESCNNA)

Prevention and eradication of commercial sexual exploitation of children and adolescents.

SATENA safety

OPERATIONAL SAFETY POLICY AND HOW TO REPORT AN OPERATIONAL EVENT TO THE SECURITY DEPARTMENT

Mandatory Operational Reports (MOR).

Safety policies in SATENA.

Design and Development by AyMSoft 2003 - 2019.