Contact channels
Contact center line
- Sales: (601) 918 6030, Bogotá, Colombia
- Customer service: (601) 7942211, Bogotá, Colombia
- Contact Center hours: 6:00 a.m. to midnight.
- Sales: (+57) 323 322 00 06
- Customer service: +57 7942211
- WhatsApp service hours
- 24 hours to day, 7 days to week
Contact email
Judicial notifications:
- judicial@satena.com
Citizen services:
- cliente@satena.com
Filing of correspondence:
- correspondencia@satena.com
We are in the regions
Find our offices in your region
Bogotá - BOG
Main Office
Address:Avenida El Dorado # 103 - 08 Interior 11.
Opening hours:Monday to Friday 7:30 to 17:00
Cellphone:(+57) 601 423 85 30
How to get there?
Sales Office
How to get there?
Comercial Management Office
Address:Avenida 103 # 25d - 24, Fontibón
Opening hours:Monday to Friday 7:30 to 17:00
Cellphone:(+57) 601 429 23 00
How to get there?
Cargo hold
Address:Calle 25 D Bis Avenida 102 A Bodega 1
Opening hours:
Phone:(+57) 601 429 23 00
Cellphone:(+57) 311 236 29 69
Email:carga@satena.com
How to get there?
Group Sales Office
How to get there?
Chapinero - Sales Office
Address:Calle 64 # 11-37 Centro Comercial Cosmos 64 - local 301
Opening hours:Monday to Friday 8:30 to 17:30 - Saturdays 9:00 to 13:00
Phone:(+57) 601 762 11 33
Cellphone:(+57) 313 297 14 42
Email:bogchapinero@satena.com
How to get there?